Throughout 2020 call centers have seen record-breaking call-in contact volumes. Your call center is often the first experience that a prospective patient has with your healthcare brand. Having the right…
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Even though much of our world looks different this year, one thing hasn’t changed—the Connection tradition of giving out free turkeys at Thanksgiving. To show gratitude to our employees for…
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Organizations across the country are taking on the enormous task of building strategies, policies, and technology-based solutions to return employees safely to the office. Today’s episode is the first part…
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If you are a small business your digital strategy could make or break you this year. According to a recent study by McKinsey, 70 to 80% of B2B customers prefer…
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A very special thank you to the Employer Support of the Guard and Reserve (ESGR) for honoring Connection with the Pro Patria Award! This award is given to employers who…
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