Retail Technology

Give Your Customers a VOICE

I shop in brick and mortar stores on a fairly regular basis. Before I visit the store, I usually research the products I intend to purchase and look at customer…

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“Wow” Moments in Retail

What is a “wow” moment? A “wow” moment occurs any time you exceed your customer’s expectations. It doesn’t have to be by a lot. It doesn’t have to be over-the-top….

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Why Industry Training for Salespeople Matters

At Connection, we have a particular focus in the healthcare, retail, and manufacturing industries, with dedicated resources and expertise specific to each. I’ve personally been selling into, supporting, and otherwise…

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Why Retail Needs to Leverage Edge Computing Solutions

Retailers are no strangers to disruption, having been forced by online shopping to innovate and adjust their strategies to new consumer habits. The disruption is far from over, as the…

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A Quick Journey through Retail: Then and Now (And Beyond)

In the “olden days” of retail, we had to travel to a store to get anything we needed—groceries, cleaning supplies, clothing, etc. We were limited to the brands and products…

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