Brian Gallagher

Brian is the Retail Strategy & Business Development Director at Connection. Brian joined Connection in 2016 as the Retail subject matter expert (SME) after leading National Store Operations teams for more than 20 years. Brian has a deep understanding of today’s Store Experience and Customer Engagement solutions requirements and works collaboratively with customers and partners to create complete business solutions to drive customer engagement and revenues. Outside of work, he enjoys traveling with his wife and cheering on the Cleveland Indians.

AI in Retail: Key Considerations Before Starting the Journey

In today’s world where customers expect personalized products and services, artificial intelligence (AI) solutions are helping retailers meet their customers’ expectations. The impact of AI in retail can be compared…

Read Now

Three Technology Upgrades Retailers Should Make Right Now

It feels like so much has changed in the past six months. The supply chain is broken, both for your business and for the digital transformations you had planned. Inflation…

Read Now

3 Areas Where AI Can Improve Retail Operations

If I had to pick a single game changer in retail, hands down it would be AI applications. During my 20 plus years as a retail leader, I saw a…

Read Now

2022 Retail Technology Trends

As painful as 2020 was for retail, the lessons learned may have saved the industry from long-term doom. Retailers were forced to think differently. Forced to drop the lessons learned…

Read Now

My Network Is Killing My Smart Store Goals

I never realized how complicated the term “network optimization” really was or how it affected my business until the day I called our IT Director from the sales floor to…

Read Now

© 2022 CONNECTION, INC. ALL RIGHTS RESERVED.