Throughout 2020 call centers have seen record-breaking call-in contact volumes. Your call center is often the first experience that a prospective patient has with your healthcare brand. Having the right…
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Organizations across the country are taking on the enormous task of building strategies, policies, and technology-based solutions to return employees safely to the office. Today’s episode is the first part…
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If you are a small business your digital strategy could make or break you this year. According to a recent study by McKinsey, 70 to 80% of B2B customers prefer…
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The world has been talking about the growth of collaboration tools and demands on the PC market, but what else are we missing to do our jobs and do them…
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It took nearly a decade and a pandemic, but it is now safe to say that the Cloud is considered now a major benchmark of digital transformation. Whether you have…
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