I have been using Teams almost exclusively since the beginning of the year. Many companies worldwide—like mine—are having their employees work from home. The shift to this model is now…
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Remember the first week of March 2020? In response to COVID-19, institutions around the globe switched operating models to avoid business disruption and to keep their employees safe. The transition…
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A very special thank you to the Employer Support of the Guard and Reserve (ESGR) for honoring Connection with the Pro Patria Award! This award is given to employers who…
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As retailers look to further bridge the gap between the in-store and digital experience, putting technology into frontline employees’ hands is essential. However, choosing the wrong technology can negatively impact…
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I’m sure you have asked yourself this question. I know I do almost every time I enter a store. “Do I want to talk to an associate—or is it easier to…
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