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Your Call is Very Important to Us. . .Uh Huh

In this age of Artificial Intelligence (AI), bots and internet shopping, is customer service now dead? One could easily argue that, in the words of Billy Crystal/Miracle Max in The…

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AI in Retail: Key Considerations Before Starting the Journey

In today’s world where customers expect personalized products and services, artificial intelligence (AI) solutions are helping retailers meet their customers’ expectations. The impact of AI in retail can be compared…

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Upgrade Your Technology for More Productive Employees

Modern device management is less about technology than it is about providing a quality employee experience. It means providing employees the user interfaces, tools, and low-friction access with confidence around…

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Do I Need SIEM Technology?

As our threat landscape continues to evolve, businesses are looking for solutions to help mitigate cyber threats. The Security Information and Event Management (SIEM) market is a $4.2B market and…

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Microsoft Further Supports the Hybrid Workforce with New Teams Updates

Did you know Microsoft Teams has over 270 million monthly active users? It is the most used and most advanced platform for work, and the only solution with meetings, calls,…

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