Blog

Leading our Manufacturing Practice, I speak with dozens of clients each week, and with the reopening of most businesses, I have again been traveling across the country. The macro themes…

Operational excellence is everything in manufacturing, whether we’re talking about speeding research and development or producing next-generation products faster, cheaper, and at better quality. The companies that can bring products…

In this age of Artificial Intelligence (AI), bots and internet shopping, is customer service now dead? One could easily argue that, in the words of Billy Crystal/Miracle Max in The…

In today’s world where customers expect personalized products and services, artificial intelligence (AI) solutions are helping retailers meet their customers’ expectations. The impact of AI in retail can be compared…

Modern device management is less about technology than it is about providing a quality employee experience. It means providing employees the user interfaces, tools, and low-friction access with confidence around…