Retail Technology

employees trying out new technology

4 Reasons to Give Your Retail Employees a Say in Tech Choices

As retailers look to further bridge the gap between the in-store and digital experience, putting technology into frontline employees’ hands is essential. However, choosing the wrong technology can negatively impact…

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Customer interacting with employee and laptop

The Great Customer Dilemma—Should I Engage the Associate?

I’m sure you have asked yourself this question. I know I do almost every time I enter a store. “Do I want to talk to an associate—or is it easier to…

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A Retail Dream: What If You Could Start Your Business Over—from Scratch?

When it comes to retail, I am borderline obsessed. I was hooked the minute I first experienced that rush of connecting directly with a customer and experiencing their raw emotion…

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Episode 64 – Retail and e-Tail Challenges and Champions

On this week’s episode of What the Tech Just Happened, Tyler and Penny discuss the winners and losers in the retail space during Covid.  Digital Transformation has transformed retail and…

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How to Train Employees to Wow Today’s Savvy Customers: 5 Staff Engagement Techniques

It’s no secret that the retail landscape has changed dramatically over the last few years, thanks to the rise of online and mobile commerce. And within the retail community, some…

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