Retail Technology

Why Does Edge Computing Matter to Your Retail Customers?

A couple of weeks ago, a friend of mine asked me “What does Edge Computing mean?” It made me flash back a few years to when I first started hearing…

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Retail associate looking up inventory on tablet

Enable Smarter and More-Connected Retail Operations

Have you ever gone to a store only to discover that they don’t have the size you need or the item you want? You then ask the sales associate if…

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employees trying out new technology

4 Reasons to Give Your Retail Employees a Say in Tech Choices

As retailers look to further bridge the gap between the in-store and digital experience, putting technology into frontline employees’ hands is essential. However, choosing the wrong technology can negatively impact…

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Customer interacting with employee and laptop

The Great Customer Dilemma—Should I Engage the Associate?

I’m sure you have asked yourself this question. I know I do almost every time I enter a store. “Do I want to talk to an associate—or is it easier to…

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A Retail Dream: What If You Could Start Your Business Over—from Scratch?

When it comes to retail, I am borderline obsessed. I was hooked the minute I first experienced that rush of connecting directly with a customer and experiencing their raw emotion…

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