Retail Strategy
4 Reasons to Give Your Retail Employees a Say in Tech Choices
As retailers look to further bridge the gap between the in-store and digital experience, putting technology into frontline employees’ hands is essential. However, choosing the wrong technology can negatively impact…
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The Great Customer Dilemma—Should I Engage the Associate?
I’m sure you have asked yourself this question. I know I do almost every time I enter a store. “Do I want to talk to an associate—or is it easier to…
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A Retail Dream: What If You Could Start Your Business Over—from Scratch?
When it comes to retail, I am borderline obsessed. I was hooked the minute I first experienced that rush of connecting directly with a customer and experiencing their raw emotion…
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Episode 64 – Retail and e-Tail Challenges and Champions
On this week’s episode of What the Tech Just Happened, Tyler and Penny discuss the winners and losers in the retail space during Covid. Digital Transformation has transformed retail and…
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Episode 61 – Develop a Commercial Strategy in Times of Covid-19
With the strike of COVID-19 the disruption of businesses’ usual and growing expenses, budgets set in 2019 are no longer viable. How is your business handling the new normal? As…
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