At the beginning of 2020, we had healthcare in a rhythm. You could approach almost every visit to a healthcare facility with certainty. You would make an appointment, visit in…
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Throughout 2020 call centers have seen record-breaking call-in contact volumes. Your call center is often the first experience that a prospective patient has with your healthcare brand. Having the right…
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Hospitals need optimal cyber security now more than ever. The rise of telehealth and the shift in healthcare employees working off-premises during COVID-19 have ushered in a vicious surge of…
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America’s healthcare organizations and professionals are the front-line heroes of the battle against COVID-19. We’re so grateful for everything that you’re doing, and we know that you’re facing unprecedented demands…
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The first HIMSS conference took place on April, 1, 1962 in Baltimore, with 54 attendees. Fast forward 58 years, and the 2020 conference in Orlando will bring together more than…
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