Retail Technology
A Retail Dream: What If You Could Start Your Business Over—from Scratch?
When it comes to retail, I am borderline obsessed. I was hooked the minute I first experienced that rush of connecting directly with a customer and experiencing their raw emotion…
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Episode 64 – Retail and e-Tail Challenges and Champions
On this week’s episode of What the Tech Just Happened, Tyler and Penny discuss the winners and losers in the retail space during Covid. Digital Transformation has transformed retail and…
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A Strategic Roadmap to Technology Deployment in Retail: Part 1
Who are the most influential people inside your store? Who knows more about what your customers’ desires are than the teams meeting with them every day? Who is the everyday…
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Give Your Customers a VOICE
I shop in brick and mortar stores on a fairly regular basis. Before I visit the store, I usually research the products I intend to purchase and look at customer…
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“Wow” Moments in Retail
What is a “wow” moment? A “wow” moment occurs any time you exceed your customer’s expectations. It doesn’t have to be by a lot. It doesn’t have to be over-the-top….
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