Retail Technology

Customer interacting with employee and laptop

The Great Customer Dilemma—Should I Engage the Associate?

I’m sure you have asked yourself this question. I know I do almost every time I enter a store. “Do I want to talk to an associate—or is it easier to…

Read Now

A Retail Dream: What If You Could Start Your Business Over—from Scratch?

When it comes to retail, I am borderline obsessed. I was hooked the minute I first experienced that rush of connecting directly with a customer and experiencing their raw emotion…

Read Now

Episode 64 – Retail and e-Tail Challenges and Champions

On this week’s episode of What the Tech Just Happened, Tyler and Penny discuss the winners and losers in the retail space during Covid.  Digital Transformation has transformed retail and…

Listen Now

Retail worker on POS

A Strategic Roadmap to Technology Deployment in Retail: Part 1

Who are the most influential people inside your store? Who knows more about what your customers’ desires are than the teams meeting with them every day? Who is the everyday…

Read Now

Give Your Customers a VOICE

I shop in brick and mortar stores on a fairly regular basis. Before I visit the store, I usually research the products I intend to purchase and look at customer…

Read Now

© PC CONNECTION, INC. ALL RIGHTS RESERVED.