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Mark and Ryan have worked at the same company for the past five years. They work two rows apart from each other, but they’ve never once spoken. That is until…

Recently, a colleague asked of me to, “Just imagine—that exact moment—when a customer realizes that a Microsoft product brought them the level of success they were looking for.” At a…

It is a daily occurrence for many of us: when there are a few minutes of downtime, we check personal email, followed by a “quick” look at our social media…

Across the global technology theatre, phishing, whaling, and impersonation-based attacks continue to pose substantial risks to organizations around the world. Quite simply, these email attacks utilize social engineering tactics to…

Microsoft has announced changes to the Software Assurance benefits that are connected to MPSA and EA agreements. As a Microsoft Concierge at Connection, I talk to Microsoft customers quite regularly…