Brian Gallagher

Brian is the Retail Strategy & Business Development Director at Connection. Brian joined Connection in 2016 as the Retail subject matter expert (SME) after leading National Store Operations teams for more than 20 years. Brian has a deep understanding of today’s Store Experience and Customer Engagement solutions requirements and works collaboratively with customers and partners to create complete business solutions to drive customer engagement and revenues. Outside of work, he enjoys traveling with his wife and cheering on the Cleveland Indians.

Retail 2023 – A Year of Smart Technology

March 8, 2023 | Brian Gallagher

The technology needs in retail for 2023 might be the clearest we have ever experienced. Over the past five years, retailers of all sizes have had opportunities to achieve detailed…

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AI in Retail: Key Considerations Before Starting the Journey

August 18, 2022 | Brian Gallagher

In today’s world where customers expect personalized products and services, artificial intelligence (AI) solutions are helping retailers meet their customers’ expectations. The impact of AI in retail can be compared…

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Three Technology Upgrades Retailers Should Make Right Now

July 20, 2022 | Brian Gallagher

It feels like so much has changed in the past six months. The supply chain is broken, both for your business and for the digital transformations you had planned. Inflation…

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3 Areas Where AI Can Improve Retail Operations

March 10, 2022 | Brian Gallagher

If I had to pick a single game changer in retail, hands down it would be AI applications. During my 20 plus years as a retail leader, I saw a…

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2022 Retail Technology Trends

December 28, 2021 | Brian Gallagher

As painful as 2020 was for retail, the lessons learned may have saved the industry from long-term doom. Retailers were forced to think differently. Forced to drop the lessons learned…

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