Brian Gallagher

Brian is the Retail Strategy & Business Development Director at Connection. Brian joined Connection in 2016 as the Retail subject matter expert (SME) after leading National Store Operations teams for more than 20 years. Brian has a deep understanding of today’s Store Experience and Customer Engagement solutions requirements and works collaboratively with customers and partners to create complete business solutions to drive customer engagement and revenues. Outside of work, he enjoys traveling with his wife and cheering on the Cleveland Indians.

AI in Retail: Smarter Inventory and Dynamic Pricing

April 1, 2025 | Brian Gallagher

Meet Emma. She’s the founder of a mid-market clothing retailer. She doesn’t worry about stockouts or pricing wars anymore. Her AI inventory system predicts demand before it spikes, keeping bestsellers…

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Store-in-a-Box: How End-to-End Technology Deployment Changes Everything

March 6, 2025 | Brian Gallagher

Can you relate to the stress of opening a new store? How about the stress of a technology refresh for every store all at the same time? The coordination of…

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AI for Personalization, Support, and Loss Prevention in Retail

September 12, 2024 | Brian Gallagher

Retailers are among the early AI adopters, with giants like Walmart, Amazon, and Lowes seeing significant returns—and smaller organizations like Uniqlo and West Elm pioneering AI shopping. While many retailers…

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Transforming Retail Through the Power of AI

December 19, 2023 | Brian Gallagher

Over the last decade, AI has emerged as a transformative tool, revolutionizing the retail industry and propelling it into the digital age. Breakthroughs in technologies like the transformer neural network,…

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Retail Cybersecurity Threats and Solutions

November 21, 2023 | Brian Gallagher

Technological innovations have transformed our retail experience. The impact of emerging technologies such as artificial intelligence, IoT, and mobility are significantly improving the customer experience, while at the same time…

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