AI is transforming the retail landscape, offering unprecedented opportunities to enhance efficiency, personalize the customer experience, and optimize operations. But with these opportunities come new challenges.
In this episode, we explore how AI can empower employees, drive hyper-personalization, and revolutionize supply chain management. We also delve into the critical security risks associated with AI adoption and discuss how retailers can balance innovation with robust security measures.
Speakers:
Brian Gallagher, Connection Retail Strategy Director
Rai Basharat, Connection Senior Director Data Orchestration, Helix Center for Applied AI and Robotics
Show Notes:
00:00 Introduction to AI in Retail
03:08 Top Benefits of AI for Retail
05:59 Enhancing Customer Experience with AI
08:52 AI’s Role in Employee Productivity
11:59 AI in Supply Chain Optimization
14:48 Security Implications of AI in Retail
18:00 Balancing Innovation and Security
21:06 The Future of AI in Retail
23:52 The Human-AI Relationship in Retail
26:48 Conclusion and Next Steps
