Healthcare IT
Episode 84 – Healthcare: Vonage Leaders Explore the Evolution of Call Centers and Communications
Throughout 2020 call centers have seen record-breaking call-in contact volumes. Your call center is often the first experience that a prospective patient has with your healthcare brand. Having the right…
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Why Hospitals Need Cyber Security to Survive COVID-19
Hospitals need optimal cyber security now more than ever. The rise of telehealth and the shift in healthcare employees working off-premises during COVID-19 have ushered in a vicious surge of…
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Give Patients the Time and Care They Need
Beep beep beep beep beep. Ding ding. Ding ding. “Paging Dr. Smith, please see room 123.” Beep beep beep. These are sounds we did not hear when my father was…
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HIMSS19: Striving to Transform Health and Healthcare
The theme of HIMSS19 in Orlando was “Champions of Health Unite,” and that sense of unity was palpable during the opening keynote, an event that included a veritable who’s who…
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Get Ready for HIMSS19
We are now approaching my favorite event of the year—the HIMSS Annual Conference! The theme of the 2019 conference is “Champions of Health Unite,” and that motif could not more…
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