Softmart Now Stronger than Ever

More Power in Our Microsoft Center of Excellence, Means More Power for Every Customer

Lane Shelton

PC Connection recently invited Softmart to join our family of companies. Softmart is a powerful company in its own right, recently described by CRN as a “solution provider stalwart with well-defined hardware, cloud, and Office 365 practices.” Combined with the depth and breadth of PC Connection’s strength and reach, ranked #20 in CRN’s 2015 Solution Provider 500, our aim is to offer our customers everything they need to build sound technology investments, achieve their technology goals from the end-user experience to the data center to the cloud, and, of course, to save time and money while doing it.

Together, we are PC Connection’s Microsoft Center of Excellence, and we are over 100 people dedicated to your success in all things Microsoft. As PC Connection, we are 2,400 people dedicated to your success in all things IT. Specifically, here’s what you get when you partner with us:

Combined experience of over 70 years: We’ve been helping customers achieve their Microsoft goals for a long time. The average tenure in our COE is 10 years, and some of us have been doing this for 20 years. We remember when there was no such thing as an Enterprise Agreement, and we’ve been there with our customers through the rise of the Internet, the explosion of e-commerce, globalization, and now the cloud. Our customers adapt and evolve, and so do we.

Industry-recognized best practices in strategic decision support: Need help making the complex decisions required to align your technology investments with your specific needs and goals? When the dollars and complexity get high, we bring the best methodology, tools, and experts in the industry to help. Since 2007, our Microsoft Landscape Optimization service has helped thousands of customers make sound decisions, from small businesses to multi-national conglomerates to universities and government agencies.

Technical expertise and capabilities: Together we have over 500 experts to help with everything from migrating workloads to the cloud to optimizing an on-premises data center, and everything in between. We offer everything from front-line support to fully managed services.

Operational Excellence: Strategic-level expertise means nothing if you can’t support the day-to-day flow of the business just as effectively. PC Connection and Softmart are proud of our combined 15 years of winning Microsoft’s top-level Operational Excellence Award. Our Concierge Services program ensures you get timely, relevant and proactive support as well – whether it’s redeeming SA Benefits or preparing for a True-Up.

A dedicated support crew: Microsoft strategies and investments are complex, and the rules are always changing. When you work with us, you work with a team of dedicated individuals: Strategic Consultants, Solution Specialists, Software Asset Management Experts, Licensing Concierges, all working with your dedicated Account Manager to ensure you are surrounded by experts to help with every aspect of your investment.

Actionable Intelligence: In the ever-changing world of Microsoft, the right information can be the difference between success and failure. Our COE doesn’t just keep you informed by reporting the news, we analyze the latest developments and transform news into actionable intelligence you can use to make informed decisions.

Everything Else: PC Connection goes far beyond Microsoft. We represent over 1,600 technology partners, maintain a state-of-the-art configuration facility that processes over 200,000 custom configurations a year, and provide end-to-end services to support everything that we sell.

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