This December, our cloud team, our partner Five9, and our Account Managers worked together to send donations to Toys for Tots. Connection is proud to support Toys for Tots every…
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A couple of weeks ago, a friend of mine asked me “What does Edge Computing mean?” It made me flash back a few years to when I first started hearing…
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Have you ever gone to a store only to discover that they don’t have the size you need or the item you want? You then ask the sales associate if…
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At the beginning of 2020, we had healthcare in a rhythm. You could approach almost every visit to a healthcare facility with certainty. You would make an appointment, visit in…
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Throughout 2020 call centers have seen record-breaking call-in contact volumes. Your call center is often the first experience that a prospective patient has with your healthcare brand. Having the right…
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