A few years ago, HP held a customer event at Connection. The audience was made up of teachers and IT staff from area schools. I was scheduled to speak on…
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What is a “wow” moment? A “wow” moment occurs any time you exceed your customer’s expectations. It doesn’t have to be by a lot. It doesn’t have to be over-the-top….
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When we think of tech pioneers, names like Bill Gates, Steve Jobs, and Tim Berners-Lee come to mind more readily than Jean Sammet or Radia Perlman. These women and many…
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Today, I have a roundup of changes/improvements that were announced to the Microsoft 365 product catalog in November 2018 and in January 2019. Most of these changes took effect on…
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The theme of HIMSS19 in Orlando was “Champions of Health Unite,” and that sense of unity was palpable during the opening keynote, an event that included a veritable who’s who…
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