Ensuring predictable IT operating costs is a challenge facing many organizations, and Device as a Service (DaaS) offerings are allowing organizations to simplify day-to-day end-user computing operations. DaaS is a…
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Service Level Agreements (SLAs) are the most common way to establish IT service expectations. However, building the appropriate SLAs is challenge, enforcing such SLA attainment while maintaining associate cost structures…
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If you had to sum up an entire business-based IT infrastructure definition in a single word, what word that be? Anyone pick “extensive”? I’m sure a few of you picked…
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