Jennifer Delaney is Manager of Licensing Optimization Services at Connection, where she helps organizations navigate Microsoft licensing, Copilot adoption, and the evolving commercial and operational considerations surrounding AI. With 26 years at Connection, Jen brings a practical, data-driven perspective to translating complex Microsoft changes into actionable strategies that align technology investments with business goals. Her work focuses on helping customers understand their options, strengthen governance, and make informed decisions as Microsoft Copilot capabilities and licensing models continue to evolve.
Microsoft’s latest Copilot updates signal a shift from AI assistance to delegated, agent-powered work. For business and IT leaders, the priority now is not just understanding what changed, but deciding…
