Modern device management is less about technology than it is about providing a quality employee experience. It means providing employees the user interfaces, tools, and low-friction access with confidence around data security while enabling organizational device fleet management.
A recent Forrester report, commissioned by Intel, notes that just a 5 percent improvement in employee experience leads to a 3 percent increase in bottom-line revenues—and that nearly 60 percent of survey respondents noted that an employee’s satisfaction levels with technology have a substantial positive impact on their overall employee experience.1
Today’s reality means companies need to provide hybrid or remote workspace capabilities for optimal employee productivity and collaboration, whether employees are doing remote or even on-site work. Workplace transformation considers and then implements organizational IT readiness to support hybrid employees in multitasking effectively from various networks anywhere in the world.
As a result of these now fundamental requirements in workflow, environments, and IT infrastructure, an organization’s IT team needs to resolve several challenges.
- Security: When the world switched to remote work, new attack surfaces and threat vectors emerged. Cyberattacks continue to expand in scale, scope, and frequency. Users and their data must both be protected, including when data is in motion using beyond-the-firewall networks.
- Updates: Devices must be consistently scanned and updated to ensure they have the most current and stable systems and applications. This includes new and previously released drivers such as support software, BIOS, utilities, firmware, and patches.
- Permissions and deletions: Access to applications must be protected, and deleted data must be handled securely.
- Infrastructure: The right infrastructure integrates all system elements, including applications and workload balancing for optimal operations for both on-site and remote work environments. Modern device management helps ensure operational efficiency around identity management, flexible hybrid workspaces, and corporate compliance with regulatory standards.
How the Right Hardware Can Support Workplace Transformation
Having the right equipment and infrastructure ensures IT and organizational success. Key elements of a solid systems infrastructure will address several challenges.
- Cybersecurity: Guard a hybrid work environment against ever-evolving cybersecurity threats beginning with hardware, activated by software. Intel delivers technology that improves foundational security, data and workload protection, and software reliability—even beyond the firewall.
- Remote management: In today’s hybrid, remote, and on-site work environments, IT teams cannot physically be everywhere. However, with devices running on the Intel vPro® platform, the IT team can be everywhere via remote management capabilities. The Intel vPro® platform comes with Intel® Active Management Technology (Intel® AMT) and Intel® Endpoint Management Assistant (Intel® EMA) to help IT teams remotely discover, repair, and protect devices across the entire organization—adding simplicity to the support process and helping reduce disruption for employees.
- Collaboration: Today’s employees need technology to enable digital workspaces for productive collaboration, communication, content management, and information flow throughout projects and initiatives. Connection’s Modern Device Management Services ensure the right infrastructure is in place for optimal efficiency across employee networks.
- Compliance: Respond to growing regulatory compliance pressures with hardware for encryption when it comes to applications access, data wipes, and location-based access. Intel offers hardware-based memory encryption that isolates specific application code and data in memory through Intel® Software Guard Extensions (Intel® SGX). Essentially, this built-in capability enables companies to protect the section of the memory that’s executing the code.
- Infrastructure: Ensure your organization has the right infrastructure to appropriately support functions such as applications frameworks, integrations, workload balancing, and 5G networking with Intel® hardware. The Intel® Xeon® Scalable platform provides a foundation for data center agility and scalability, as this innovative processor provides significant levels of capabilities and convergence across compute, storage, memory, network, and security.
Altogether, it’s critical to update your business infrastructure and devices not only for security, remote management, compliance, and infrastructure but also for successful workplace transformation. Even more, this kind of investment also ensures greater employee satisfaction, including in hybrid or remote work environments.
Connection’s Windows 10 Deployment and Management Service helps your organization navigate infrastructure upgrades. Our guidance allows your IT team to remain focused on operations throughout the workplace transformation process as well as support employees in having an optimal experience. And Connection’s Modern Device Management Services provide strategic infrastructure enhancements for optimal fleet management.
Connection’s Workplace Transformation Services can help your organization configure the IT infrastructure you need, so all your IT team needs to do is push the button to deploy. With expertise in Intel® technologies, Windows 10 deployment, virtual desktop infrastructure (VDI), and modern device management, Connection is ready to complement your internal efforts toward workplace transformation.
1. “Invest In Employee Experience (EX), Drive Your Bottom Line Growth,” Forrester, October 2020, 1. https://www.intel.com/content/dam/www/public/us/en/documents/white-papers/lenovo-ex-whitepaper.pdf. Intel® technologies may require enabled hardware, software, or service activation. No product or component can be absolutely secure. Your costs and results may vary. © Intel Corporation. Intel, the Intel logo, and other Intel marks are trademarks of Intel Corporation or its subsidiaries. Other names and brands may be claimed as the property of others.