Have you ever gone to a store only to discover that they don’t have the size you need or the item you want? You then ask the sales associate if…
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As retailers look to further bridge the gap between the in-store and digital experience, putting technology into frontline employees’ hands is essential. However, choosing the wrong technology can negatively impact…
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I’m sure you have asked yourself this question. I know I do almost every time I enter a store. “Do I want to talk to an associate—or is it easier to…
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When it comes to retail, I am borderline obsessed. I was hooked the minute I first experienced that rush of connecting directly with a customer and experiencing their raw emotion…
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With the strike of COVID-19 the disruption of businesses’ usual and growing expenses, budgets set in 2019 are no longer viable. How is your business handling the new normal? As…
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