Brian Gallagher

Brian is the Retail Strategy & Business Development Director at Connection. Brian joined Connection in 2016 as the Retail subject matter expert (SME) after leading National Store Operations teams for more than 20 years. Brian has a deep understanding of today’s Store Experience and Customer Engagement solutions requirements and works collaboratively with customers and partners to create complete business solutions to drive customer engagement and revenues. Outside of work, he enjoys traveling with his wife and cheering on the Cleveland Indians.

Living on the Edge: Securing Retail IT Infrastructure at Scale

October 7, 2025 | Brian Gallagher

Retailers are under enormous pressure to deliver faster, more seamless customer experiences. From frictionless checkout and real-time inventory visibility to digital signage and personalized promotions, edge computing is at the…

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The 2025 Retail Mid-year Review: Understanding Performance, Demographics, and Technology

August 5, 2025 | Brian Gallagher

As we cross the mid-year mark, the retail industry finds itself at a dynamic crossroads. The first half of 2025 has been a story of contrasts—balancing promising growth with economic…

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Securing Retail in 2025: Top Cybersecurity Threats and How to Prepare

May 15, 2025 | Brian Gallagher

Retailers continue to face mounting cybersecurity challenges, with bad actors evolving and exploiting new vulnerabilities faster than ever. As retail organizations expand their digital footprints—from eCommerce platforms to IoT and…

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AI in Retail: Smarter Inventory and Dynamic Pricing

April 1, 2025 | Brian Gallagher

Meet Emma. She’s the founder of a mid-market clothing retailer. She doesn’t worry about stockouts or pricing wars anymore. Her AI inventory system predicts demand before it spikes, keeping bestsellers…

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Store-in-a-Box: How End-to-End Technology Deployment Changes Everything

March 6, 2025 | Brian Gallagher

Can you relate to the stress of opening a new store? How about the stress of a technology refresh for every store all at the same time? The coordination of…

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