Brian Gallagher

Brian is the Retail Strategy & Business Development Director at Connection. Brian joined Connection in 2016 as the Retail subject matter expert (SME) after leading National Store Operations teams for more than 20 years. Brian has a deep understanding of today’s Store Experience and Customer Engagement solutions requirements and works collaboratively with customers and partners to create complete business solutions to drive customer engagement and revenues. Outside of work, he enjoys traveling with his wife and cheering on the Cleveland Indians.

AI for Personalization, Support, and Loss Prevention in Retail

September 12, 2024 | Brian Gallagher

Retailers are among the early AI adopters, with giants like Walmart, Amazon, and Lowes seeing significant returns—and smaller organizations like Uniqlo and West Elm pioneering AI shopping. While many retailers…

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Transforming Retail Through the Power of AI

December 19, 2023 | Brian Gallagher

Over the last decade, AI has emerged as a transformative tool, revolutionizing the retail industry and propelling it into the digital age. Breakthroughs in technologies like the transformer neural network,…

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Retail Cybersecurity Threats and Solutions

November 21, 2023 | Brian Gallagher

Technological innovations have transformed our retail experience. The impact of emerging technologies such as artificial intelligence, IoT, and mobility are significantly improving the customer experience, while at the same time…

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A Strong Foundation Is Essential for AI Retail Solutions

October 26, 2023 | Brian Gallagher

In today’s hyper-competitive retail landscape, staying ahead of the curve requires more than just attractive storefronts and competitive pricing. Retailers are increasingly turning to artificial intelligence (AI) to gain a…

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AI Roadmaps Are Critical to Retail

August 31, 2023 | Brian Gallagher

Building a retail organizational AI Roadmap must be a top priority going into 2024. The next 12–18 months will be the most important months in the history of your retail…

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