IT Services

Employees Want Mac, but IT Only Supports Windows—Now What?

Mac is more popular in business now than ever before. While sales of PCs continue to grow at a single-digit pace yearly (all sales globally, notwithstanding the pandemic years), Mac…

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Delivering IT Solutions to Customers through Project Management

Project management is a critical tool for the administration of modern information technology delivery engagements. In the not too distant past, project management was often viewed negatively by technical project…

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My Work Should Work for Me Too: Workplace Technology for Digital Natives

It’s the end (yeah, right) of another (twelve-hour) day as I settle into my recliner (seat 6C of a 737) to relax (catch up on several hundred unread emails). En…

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Take Control of Your Network with Cisco Smart Net Total Care Portal

As IT leaders, we need to find ways to effectively manage, plan, and budget our network expenditures. We have to be confident that our infrastructure is protected and understand what…

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Contemporary Endpoint Device Management

In October 2017, Ingram Micro, Amazon, and Samsung announced an initiative to bring Device as a Service (DaaS) to the masses. This significant event paves a clear path for organizations…

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