A service technician replaces a bearing on a customer’s pump and records the repair. At another location, a second technician makes the same repair. A third customer submits a warranty…
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Manufacturers depend on people whose experience is difficult to replace. The buyer who knows which supplier will answer the phone when a shipment slips. The maintenance technician who recognizes a…
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Most plants can see more than they ever could. There are dashboards on the floor, dashboards in the office, and data streaming off every line. Ask the people running those…
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AI has quickly become a boardroom topic. As a member of CNXN Helix™ Center for Applied AI and Robotics, I’ve had conversations with hundreds of organizations ranging from “We’re still…
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Manufacturing IT, Procurement, and P&L leaders are being asked two questions. What’s your AI strategy? How will AI improve the business and what will it cost? Most manufacturers are trying…
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